Privacy Policy

The Privacy Policy of Zently was developed to clarify what information we collect, how we use it, and what measures we adopt to ensure the security and confidentiality of our customers' and users' data.

By accessing or using our website, you agree to the practices described below. We recommend carefully reading all points.

Information Collection

We collect information voluntarily provided by users, including:

  • Full name
  • Address
  • Email
  • Phone number
  • Payment data (not stored by the store)
  • Browsing and behavior information on the site

This information is used exclusively to:

  • Process orders
  • Improve your shopping experience
  • Personalize offers and content
  • Comply with legal and security obligations

Use and Purpose of Data

Zently uses your personal data to:

  • Process purchases and payments
  • Ship and deliver products
  • Send order updates
  • Provide customer support
  • Offer promotions and personalized content (with your permission)
  • Comply with legal and tax obligations

We never sell, trade, or share your data with third parties without authorization, except when necessary for:

  • Payment processors
  • Shipping carriers and USPS
  • Partner companies directly involved in order operations

Data Security and Protection

We apply technical and administrative measures to protect information against:

  • Unauthorized access
  • Alteration
  • Loss
  • Inappropriate disclosure

We use SSL certificate, which ensures encryption of your data during transmission.

Still, the user acknowledges that no digital system is 100% foolproof, although we adopt strict security standards.

Cookies and Similar Technologies

We use cookies to improve your experience on our website. They allow us to:

  • Save browsing preferences
  • Optimize content
  • Offer personalized ads
  • Analyze platform performance

You can disable cookies directly in your browser settings, but this may compromise some website functionalities.

Third-party advertising may also use cookies and web beacons to collect information such as:

  • IP address
  • Browser type
  • Internet Service Provider (ISP)
  • Time spent on pages

These companies do not have access to your personal data.

Links to Third-Party Websites

Our website may contain links to external sites. Zently is not responsible for the privacy policies, practices, or content of third parties.

We recommend that you review the policies of each website visited.

Information Sharing

Your data may be shared only when necessary for:

  • Purchase completion
  • Logistics processing
  • Compliance with legal regulations

We never share personal information unnecessarily or without consent.

User Rights

The user may, at any time:

  • Request access to their information
  • Request correction or update of data
  • Request removal of personal information (except when there are legal retention obligations)
  • Withdraw previously granted consents

To exercise your rights, send an email to: help@zently.uk

Changes to Privacy Policy

Zently reserves the right to change this Privacy Policy at any time, aiming to improve procedures and ensure compliance with current laws.

We recommend that users review this page periodically.

Contact

For questions, requests, or clarifications about this Privacy Policy, contact us at: help@zently.uk

By using our website, you agree to all terms of this Privacy Policy.